Get the Care You Need, Anytime, Anywhere
Access quality healthcare with teleconsultations and medication delivery, right from your home.
All-in-one healthcare solution for
Southeast Asia
Southeast Asia
Simplify your healthcare journey with one app that connects patients, doctors, and insurers.
How to Start
01 Download the WhiteCoat app
Get started by downloading the app, registering for an account, and uploading your ID for verification.
02 Pick Your Medical Service
Choose the type of care you need—select any available doctor or let us match you with the soonest one.
03 Get Your Medication and Access Your Records
We'll deliver your medication islandwide, and you can easily access medical certificates and records right in the app.
If you’re covered by AIA Corporate Insurance, you can enjoy teleconsultations with no out-of-pocket costs*. Tap here to learn how to activate your AIA benefit in the app.
*Terms based on your plan.
If you’re covered by AIA Corporate Insurance, you can enjoy teleconsultations with no out-of-pocket costs*. Tap here to learn how to activate your AIA benefit in the app.
*Terms based on your plan.
Our Services
General Practitioner (GP) Care
Get treatment for common issues like coughs, fever, headaches, and more. Choose between a video consult or an in-clinic visit for convenience.
Chronic Disease Management
Manage conditions like diabetes, high blood pressure, or high cholesterol with personalized care plans, including regular tests and medication refills.
Specialist (SP) Care
Connect with over 290 specialists across 18 fields like Cardiology, Dermatology, Orthopaedics, and Psychology, available for all your specialized healthcare needs.
Paediatrics Care
Get expert advice and care for your children through video consultations or in-clinic visits, with a focus on what’s best for your little ones.
Mental Wellness Care
Work with a psychologist to manage stress, anxiety, or depression, and improve your emotional well-being through tailored sessions.
Health Screening
Stay on top of your health with our comprehensive health screenings. Plus, review your results with a GP at no extra cost through a teleconsult.
WhiteCoat Clinic @ Yong Siak
Visit us for Family Medicine, Paediatric care, travel vaccines, routine check-ups, or specialized services like Lasting Power of Attorney and Advance Medical Directive consultations.
Alternate Treatments - Coming Soon!
We’re adding more healthcare options soon, like Traditional Chinese Medicine (TCM) and Physiotherapy—available both in-clinic and via teleconsult, with referrals from your GP or specialist.
Home-Based Health Screening Packages
Get your health checked without leaving home! Each package comes with a follow-up GP teleconsult to review your results and provide recommendations.
Packages
*10cc blood required
Premium
$118
$118
Comprehensive
$198
$198
Superior
$328
$328
Prestige
$468
$468
Physical Examination
Lipid Profile
Diabetes Profile
Liver Profile
Hepatitis Profile
Kidney Function
Urinalysis
Thyroid Function
Bone & Joint Profile
Cancer Markers
Venereal Profile
Haematology
Heart Screening
Deficiency Screening
Stool Test
| About Us WhiteCoat is Southeast Asia’s leading healthcare provider, bridging the gap between virtual and in-person care for truly holistic healthcare. We offer a wide spectrum of on-demand services, from GP consultations and specialist treatments to allied health support and medication delivery. Our goal is to make quality healthcare easily accessible to everyone—no matter where they are. We simplify health by offering convenient, affordable care whenever you need it. Whether it’s chronic disease management, mental wellness, pediatric care, or on-site screenings, our team of experienced doctors and wellness practitioners work together with patients to provide tailored solutions. Our approach ensures that healthcare isn’t just about treating illness—it’s about promoting overall well-being and creating a seamless experience. For both individuals and businesses, we also provide on-site health screenings, making it easier for everyone to stay informed about their health. By offering a mix of online consultations and physical care, we empower users to take charge of their health, no matter how busy life gets. |
Corporate Health Screening Programs
Let us take care of your employee’s health. WhiteCoat is pleased to offer complimentary corporate health screenings, held at your premises for your convenience. Book your complimentary health screening now.
- Take care of your employees’ health and well-beingWhiteCoat’s comprehensive, end-to-end corporate healthcare solutions ensure appropriate medical coverage.
- Transform through cutting-edge innovationImprove employee wellness by combining technology, data analytics, and enhanced accessibility to quality healthcare services.
- Adapt to an ever-evolving landscapeKeep abreast of employee benefits and compensation trends by adopting an integrated digital healthcare service.
- Complement and supplement health and well-beingMinimise downtime and maximise productivity through a range of solutions catered to your business needs.
Download WhiteCoat app to your device.
It’s free, and it manages all your payment and booking needs.
It’s free, and it manages all your payment and booking needs.
Stay up to date!
Once a week you will hear about our latest features and hottest news. And no spam, of course.
Frequently Asked Questions
We provide all kinds of esthetic and treatment dentist services to our clients
We are a digital healthcare provider offering telemedicine video consultations via an on-demand mobile platform known as the WhiteCoat app.
Our doctors are able to assist you with:
- Common acute conditions and related signs
- Chronic disease management
- Travel medication advice
- Discussions on health screening results
- Advice regarding sexual health or contraception
Our doctors are able to assist you with:
- Common acute conditions and related signs
- Chronic disease management
- Travel medication advice
- Discussions on health screening results
- Advice regarding sexual health or contraception
WhiteCoat is suitable for everyone who is seeking (i) treatment for non-emergent medical issues; or (ii) advice or a second opinion on a pre-existing condition.
However, if you are below the age of 16, you must be accompanied by an adult (your parent / guardian) during your video consultation at all times. You must also be registered under your parent’s / guardian’s WhiteCoat account prior to commencement of your video consultation.
However, if you are below the age of 16, you must be accompanied by an adult (your parent / guardian) during your video consultation at all times. You must also be registered under your parent’s / guardian’s WhiteCoat account prior to commencement of your video consultation.
As the duration of each video consultation varies, the waiting time will depend on the number of patients ahead of you in the online queue.
A video consultation on the WhiteCoat app is conducted real-time between a patient and a doctor who is SMC-registered and licensed to practise medicine in Singapore.
Enable your mobile settings to allow notifications from WhiteCoat. Once you have selected your doctor and joined the queue, feel free to navigate away from the WhiteCoat app to attend to other matters. The WhiteCoat app will notify you when the doctor is available and you may then initiate your video consultation.
Our doctors will evaluate your presenting symptom(s) and / or pre-existing medical condition(s) and first determine based on their best assessment whether it is safe to proceed with a video consultation in the given circumstances.
If the doctor determines that you are suitable for a video consultation, the doctor will proceed to provide you with a diagnosis, prescription, medical certificate and / or medical referral letter (as appropriate). If the doctor determines that you are unsuitable for a video consultation, the doctor will inform you accordingly and will advise you to seek the appropriate follow-up actions for continuity of care before ending your video consultation.
Enable your mobile settings to allow notifications from WhiteCoat. Once you have selected your doctor and joined the queue, feel free to navigate away from the WhiteCoat app to attend to other matters. The WhiteCoat app will notify you when the doctor is available and you may then initiate your video consultation.
Our doctors will evaluate your presenting symptom(s) and / or pre-existing medical condition(s) and first determine based on their best assessment whether it is safe to proceed with a video consultation in the given circumstances.
If the doctor determines that you are suitable for a video consultation, the doctor will proceed to provide you with a diagnosis, prescription, medical certificate and / or medical referral letter (as appropriate). If the doctor determines that you are unsuitable for a video consultation, the doctor will inform you accordingly and will advise you to seek the appropriate follow-up actions for continuity of care before ending your video consultation.
Yes you can. However, we do not guarantee a medical certificate following your video consultation. The doctor will assess and recommend the best course of treatment, which may or may not involve the issuance of a medical certificate.
The common conditions suitable for a video consultation on the WhiteCoat app include but are not limited to the following:
- Flu, cough, cold, or sore throat
- Fever or headache
- Diarrhoea, constipation, or vomiting
- Rash or cold sores
- Conjunctivitis
- Urinary tract infection
- Dermatological conditions
- Other non-emergent medical issues
For symptoms that are not found in the list above, our doctors will make a clinical judgement based on their best assessment.
- Flu, cough, cold, or sore throat
- Fever or headache
- Diarrhoea, constipation, or vomiting
- Rash or cold sores
- Conjunctivitis
- Urinary tract infection
- Dermatological conditions
- Other non-emergent medical issues
For symptoms that are not found in the list above, our doctors will make a clinical judgement based on their best assessment.
The consultation fees associated with a video consultation via the WhiteCoat app are set out below:
Operating Hours:
Office Hours:
Monday to Saturday: 8 AM to 8 PM
Rates: S$25.00
After Office Hours:
Monday to Saturday: 8 PM to 12 AM
Sunday and Public Holidays: 8 AM to 12 AM
Rates: S$35.00
Our consultation fees are exclusive of cost of medication, delivery charges (where applicable) and GST. Please note that any purchase of medication and delivery costs are strictly non-refundable.
At the end of your video consultation, you will be issued an itemised bill showing the total charges incurred, which would include the following:
- Consultation fees
- Cost of medication (if applicable)
- Delivery charges (if applicable) and GST
Operating Hours:
Office Hours:
Monday to Saturday: 8 AM to 8 PM
Rates: S$25.00
After Office Hours:
Monday to Saturday: 8 PM to 12 AM
Sunday and Public Holidays: 8 AM to 12 AM
Rates: S$35.00
Our consultation fees are exclusive of cost of medication, delivery charges (where applicable) and GST. Please note that any purchase of medication and delivery costs are strictly non-refundable.
At the end of your video consultation, you will be issued an itemised bill showing the total charges incurred, which would include the following:
- Consultation fees
- Cost of medication (if applicable)
- Delivery charges (if applicable) and GST
We accept online payment via all VISA and MasterCard debit / credit cards, PayNow and PayPal.
Payment for your video consultation, cost of medication and delivery charges (if applicable), as well as GST, will be charged to the debit / credit card / PayPal account linked to your WhiteCoat account only at the end of your video consultation.
Payment for your video consultation, cost of medication and delivery charges (if applicable), as well as GST, will be charged to the debit / credit card / PayPal account linked to your WhiteCoat account only at the end of your video consultation.
Yes, WhiteCoat has a medical clinic licence under the Private Hospitals and Medical Clinics Act.
Our Singapore-registered GPs are available for teleconsultation via the WhiteCoat app, and at the WhiteCoat Clinic @ Yong Siak.
Our Singapore-registered GPs are available for teleconsultation via the WhiteCoat app, and at the WhiteCoat Clinic @ Yong Siak.
Yes, they are. WhiteCoat is committed to providing all patients with uncompromised quality of care. All of our doctors (i) are registered with SMC; (ii) are certified by the WhiteCoat credentialing panel comprising qualified healthcare practitioners with experience in primary healthcare and / or speciality fields; and (iii) have undergone rigorous screening, training and credentialing.
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